An Av-Comm satellite dish installation begins with a site survey. A site survey is essential to ensure reliable, trouble free satellite reception. The site survey achieves two primary objectives, to locate the most desirable dish position and to ensure that there is interference free access to the satellite signals desired by the customer.
Your Av-Comm satellite installer uses a spectrum analyser and monitoring dish system to ensure there are no local sources of interference to the satellite signal, and that there is a clear view to the satellite.
There can be no obstructions such as trees, fences or buildings, as these obstacles can completely block satellite reception.
International satellite services use a band of frequencies known as C band, a band, which is shared with land, based microwave links, particularly in our cities. So it is essential to be absolutely certain that there can be no possible interference to the satellite signal from such services. A site survey guarantees this.
Unscrupulous operators skip this process, preferring to gamble that the installation will be successful. There are many horror stories relating to unsuccessful installations resulting from the omission of a site survey!
After an interference free location, which meets the customer requirements has been found, a detailed installation plan is drawn up, and the basic installation steps are discussed with the customer.
After all, your new satellite system is an investment, which will provide superb service for many years, provided high quality installation components and techniques are used. As we have over 25 years experience in the satellite television business, you can reply on our honest advice.
As we insist on selling only high quality products, all samples are tested in our showroom under user conditions on a 24/7 basis for many months before being accepted into our product range.
We stock a broad range of spare parts for the products we sell, as we are well aware of our legal responsibilities to our customers and to the good sense of keeping replacement parts on hand. We have our own service department, utilising test equipment for trouble shooting and repair.
